עברית

Our Commitment

Everything we promise, in plain language: the terms of using Shager, how we ship your cards worldwide, and how we protect your privacy.

Last updated: September 2026

Terms of Use

Shager operates a consignment and forwarding service for collectible cards: we receive your cards at our US hub, store them securely, and ship them to you or your buyers worldwide on request.

By creating an account you confirm that the details you provide are accurate, that the cards you send are yours and legally obtained, and that you will keep your account credentials private.

Declared values must reflect the real market value of your items. Undervaluation or misdeclaration for customs purposes is your responsibility and may delay or void a shipment.

Marketplace sales, trades and offers between members are agreements between the members themselves. Shager facilitates storage, matching and shipping but is not a party to member-to-member deals.

  • You must be 18 or older, or use the service with a guardian's consent.
  • One account per person; shipments are addressed to the name registered on the site.
  • We may suspend accounts involved in fraud, abuse or illegal goods.
  • Fees (storage, processing, shipping) are shown before you approve any charge — no hidden costs.

Shipping Policy

All parcels are dispatched from our US hub (273 Foley Hill Road, Mohawk, NY 13407) via FedEx, UPS or USPS, with tracking on every shipment.

Shipping rates are calculated by weight, destination and selected service, and are always displayed for approval before a shipment is booked.

Orders shipping to a New York State address are charged 5% NY sales tax as required by law. International shipments may be subject to customs duties and import taxes in the destination country, which are the recipient's responsibility.

Every shipment is addressed to the registered account name. Insurance and signature-on-delivery are available on request before dispatch.

  • Estimated delivery: 3–7 business days in the US, 7–21 business days internationally.
  • Tracking numbers are added to your dashboard the moment a label is created.
  • If a parcel is lost in transit, contact us within 30 days so we can open a carrier claim.

Privacy Policy

We collect only what the service needs: your name, email, shipping address, and the details of the cards you store with us. Payment processing is handled by external providers; we never store full card numbers on our servers.

Your data is used to operate the service — receiving, storing, shipping and insuring your cards — plus service emails about your orders, shipments and account. We do not sell personal data to third parties.

Account data is kept while your account is active. You can edit your details at any time from your dashboard, or ask us to delete your account; deletion removes your personal profile while keeping the minimal financial records the law requires.

Access to personal data inside Shager is limited to authorized staff, protected by row-level security, audit logs and encrypted connections.

  • Sign-in is passwordless: Google, Apple or a one-time email code — we never store passwords.
  • Contact form messages and support tickets are visible only to you and the support team.
  • You can unsubscribe from marketing emails at any time from the footer or your dashboard.